Terms and Conditions

Last updated: 10 March, 2026

AGREEMENT TO OUR LEGAL TERMS

We are Scale Labs AI Solutions ("Company," "we," "us," "our"), a company registered in Florida, United States at 1100 Brickell Bay Dr, 73e, Miami, FL 33131.

We operate the website https://www.officialscalelabs.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

You can contact us by phone at [Insert Phone Number], email at [email protected], or by mail to 1100 Brickell Bay Dr, 73e, Miami, FL 33131, United States.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Scale Labs AI Solutions, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation.

2. INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"). The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Legal Terms; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Services through automated or non-human means; (4) you will not use the Services for any illegal or unauthorized purpose; and (5) your use of the Services will not violate any applicable law or regulation.

4. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to systematically retrieve data, trick, defraud, or mislead us, circumvent security features, use the Services to harass or harm another person, or use the Services in a manner inconsistent with any applicable laws or regulations.

5. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to monitor the Services for violations of these Legal Terms and take appropriate legal action against anyone who violates the law or these Legal Terms.

6. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services to any person for any reason.

7. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We cannot guarantee the Services will be available at all times.

8. GOVERNING LAW

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Florida applicable to agreements made and to be entirely performed within the State of Florida, without regard to its conflict of law principles.

9. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF.

10. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand made by any third party due to or arising out of your use of the Services or breach of these Legal Terms.

12. SMS COMMUNICATIONS PROGRAM

By opting in to our SMS program, you consent to receive text messages from Scale Labs AI Solutions regarding service inquiries, appointments, account updates, and promotional offers (if opted into marketing).

Opt-Out: You can cancel the SMS service at any time. Simply reply "STOP" to the shortcode or number from which you received the message. Upon sending "STOP," we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

Customer Support: If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly by contacting us at [email protected] or +1 954-258-6089.

Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.

Rates and Frequency: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Age Restriction: You must be at least 18 years of age or older to use this service and opt-in to receive SMS messages.

13. MISCELLANEOUS

These Legal Terms constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision.

14. CONTACT Us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Scale Labs AI Solutions

1100 Brickell Bay Dr, 73e Miami, FL 33131 United States

Phone: +1 954-258-6089

Email: [email protected]

You can view our Privacy Policy at: https://it.officialscalelabs.com/privacy-policy