Last updated: 10 March, 2026

This Privacy Notice for Scale Labs AI Solutions ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Visit our website at https://it.officialscalelabs.com or any website of ours that links to this Privacy Notice

Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include names, phone numbers, email addresses, and mailing addresses.

Sensitive Information. We do not process sensitive information.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information in specific situations described in this section and/or with third parties, such as during business transfers (merger, sale of company assets, financing, or acquisition). We may disclose your personal information with our service providers pursuant to a written contract.

SMS Opt-in Details and Mobile Data Sharing Users may voluntarily opt in to receive SMS messages from Scale Labs AI Solutions by submitting their phone number through our website forms and checking the optional SMS consent checkbox. By opting in, you consent to receive text messages regarding service inquiries, appointments, real estate updates, and promotional offers (if explicitly selected). You may opt out at any time by replying "STOP" to any message, or request assistance by replying "HELP". Message frequency varies. Message and data rates may apply.

We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this specific information will not be shared with any third parties under any circumstances.

Cookie and Tracking Practices We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information about your interactions with our website to improve our services and your user experience. You can set your web browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Data Security and Handling We implement standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Access to your personal information is restricted to employees and service providers who need to know that information to operate or improve our services.

6. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your country, province, or state of residence, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. To exercise these rights, you can contact us at [email protected].

7. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers include a Do-Not-Track ("DNT") feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.

8. CONTACT US

If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at: Scale Labs AI Solutions 1100 Brickell Bay Dr, 73e Miami, FL 33131 United States